jili999 Privacy Policy: How Your Personal Data Is Collected, Used, and Protected

When you register and use jili999, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect transactional data such as deposit and withdrawal records, game activity logs, and device information including your IP address, browser type, and mobile device identifiers. This data is collected directly from you during registration, through your use of the platform, and automatically via cookies and similar tracking technologies on our website and app. We only collect information that is relevant and necessary — we do not collect sensitive personal information beyond what is required for account verification and regulatory compliance. All data collection is conducted in accordance with the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. You will always be informed of the purpose for which your data is being collected at the point of collection.

The personal information we collect is used primarily to create and manage your jili999 account, process your deposits and withdrawals in Philippine pesos, and verify your identity as required by our licensing obligations. We also use your data to personalise your experience on the platform, send you relevant promotional communications if you have opted in, and provide customer support when you contact us. Your gameplay and transaction data helps us detect and prevent fraud, money laundering, and other prohibited activities that could harm the integrity of the platform and other players. We may use aggregated, anonymised data for internal analytics and platform improvement — this data cannot be used to identify you individually. We will never use your personal information for purposes that are incompatible with those stated in this policy without first obtaining your consent. If you receive marketing communications from us and wish to stop, you can opt out at any time by contacting our support team.

jili999 does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and game content suppliers — but only to the extent necessary for them to perform their services, and always under strict confidentiality agreements. These third-party partners are prohibited from using your data for any purpose other than the specific service they provide to jili999. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law, court order, or to protect the rights and safety of our users and the platform. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified of any such change in advance. We take all reasonable steps to ensure that any third party receiving your data maintains the same level of data protection that we apply ourselves.

Our website and mobile platform use cookies and similar technologies to improve your browsing experience, remember your preferences, and help us understand how players interact with our platform. Essential cookies are required for the platform to function correctly — for example, to keep you logged in during a session — and cannot be disabled without affecting your ability to use the service. We also use analytics cookies to collect aggregated information about how pages are used, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. Any data collected through cookies is handled with the same level of care and security as all other personal information we hold. For more details on the specific cookies we use, please contact our support team.

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and access to personal data within our organisation is restricted to authorised personnel on a need-to-know basis. We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations — typically a minimum of five years following account closure. After the applicable retention period, your data is securely deleted or anonymised. While we take every reasonable precaution to protect your data, no system is completely immune to risk, and we encourage you to use a strong, unique password for your jili999 account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately so we can take prompt action.

Under the Philippines Data Privacy Act of 2012, you have specific rights regarding your personal information that jili999 is committed to upholding. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data. You also have the right to object to the processing of your data in certain circumstances, the right to erasure or blocking of your data when it is no longer necessary for the purpose it was collected, and the right to data portability where technically feasible. To exercise any of these rights, please contact our support team with your request and we will respond within a reasonable timeframe in accordance with applicable law. We may need to verify your identity before processing certain requests to ensure the security of your account. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

jili999 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered users through a notice on the platform or via the email address associated with your account, giving you reasonable advance notice before the changes take effect. The updated policy will always be available on this page with the effective date clearly indicated at the top. Your continued use of the jili999 platform after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you are always aware of how your information is being handled. If you have any questions or concerns about this policy or our data practices, please reach out to our support team — we are happy to help clarify anything. For related policies, please also review our Terms and Conditions and Responsible Gaming page.